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Incompatibility between New Equipment and Existing Systems, Resulting in Poor Collaboration

Incompatibility between New Equipment and Existing Systems, Resulting in Poor Collaboration

Content: Before procurement, the IT department issues a Existing System Connection Specification, clarifying the system interface type (e.g., API interface, SDK interface), data transmission format (e.g., JSON, XML), core data to be shared (e.g., equipment operation time, fuel consumption, fault code), and marking system compatibility requirements (such as supported operating system versions and database types). Require suppliers to provide an Equipment Data Connection Plan during the bidding stage, which includes the connection process, required development cycle (generally no more than 15 days), testing plan, and after-sales support (e.g., free 1-year interface maintenance). If the supplier lacks connection capabilities, introduce a third-party technology company (e.g., a technology enterprise focusing on industrial internet) for adaptation and transformation, and negotiate with the supplier to share the transformation costs. During the connection testing phase, simulate actual business scenarios (e.g., real-time synchronization of equipment data to the ERP system to generate work orders, automatic push of fault information to the maintenance platform), with a testing cycle of no less than 7 days to ensure a data transmission accuracy rate of ≥99.9% and a delay of ≤10 seconds. After launch, arrange joint operation and maintenance by the IT department and the supplier’s technical personnel for 1 month to promptly solve problems such as data asynchronization and interface errors, realizing seamless collaboration between the new equipment and existing systems and avoiding low management efficiency caused by “information silos”.

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